Bluehost.com: Company Overview
Bluehost web hosting company is owned by Endurance International Group. It is one of the largest web hosting company and has hosted more than 1.9 million domains with its sister companies. In 2009, it has introduced a new feature to its customers – CPU throttling. CPU throttling is simply a process of reducing CPU usage of a user whenever particular user is pulling “too much” server resources at a time. At that specific time, BlueHost would drastically reduce client sites` CPU usage significantly.
Reliability and Uptime Report
Bluehost has achieved 100% uptime last week. 68 existing domains were deleted, 256 domains were transferred away, 1011 new domains were registered with Bluehost and 640 domains were transferred to Bluehost from other web hosts. As per social media content and conversations, Bluehost has 86.21% positive user response.
Plan and Pricing
Bluehost offers lots of discounts. Bluehost has 3 different plans to fulfill its customer needs that is Starter, Plus and Business Pro. Bluehost has plans for Starter to Professional. Earlier Bluehost offer only a single plan so that customers had no option but to buy the unlimited domain plan, but now customers have a choice to choose a plan as per their preference. It offers the facility of unlimited bandwidth, unlimited domains, unlimited email accounts, unlimited hosting space with 30 days money back guarantee too.
Features and Control Panel
Bluehost provides you a cPanel that manage your web hosting services, that is industry standard. Recently Bluehost has added few new features to its control panel and make it easier to use too. By using cpanel you can manage and create databases and can also take backups. You can create email IDs on your domain names.
Customer Support is basically a backbone of any web hosting services. Bluehost provides many ways to connect with the right person who is able to resolve your problem. You can get technical support over - the Phone, Chat with a Sales/Support Guy, Generate a Trouble Ticket, Use social networks like Twitter to reach Bluehost, Help yourself by reading the knowledge bank and can Join Bluehost Community. These 6 ways help you to get your query resolved. The response time of support team is also good.
Bluehost.com offers excellent customer support. It has good Hosting Performance; its cPanel is easy to use, anytime money back guarantee, search engine submission and many more.
The cons of Bluehost.com are - site transfer is paid service and it does not support for ASP.NET/Windows OS.
Cancellation and Refund Policy
Bluehost.com offers the facility of 30 days money back guarantee. If you cancel your BlueHost account within 30 days then you will get a full refund. BlueHost money-back guarantee is applicable to its all hosting plans, but not for most add-on products like domains.
Bluehost hosting is really good Web Hosting Company. And you are protected with 30 days full money back guarantee too. If you want to host multiple websites in a single hosting account then it is the best one for you. Its pricing is also competitive. Technical support is very important for any hosting company & it provides an excellent technical support. It provides lots of discounts and offers. It has easy to access cPanel with lots of features. It offers different plans from which you can choose an option that is best for you. So, all total Bluehost company is a good company and worth to spend your bucks on it.